INTRODUCTION TO THE MANUAL

THE "IDENTIFIER PLUS" CONSISTS OF TWO PARTS: THE "VIDEO ADAPTOR" WHICH IS DISCUSSED FIRST, AND THE "IDENTIFIER DID MODULE" WHICH IS DISCUSSED SECOND.

1) Immediately upon delivery, the "Identifier Plus" needs to be tested.

(Even if your DID lines are not installed yet.)

2) Un‑wrap the "Identifier Module" (large box with liquid crystal display & small keypad). Check it for damage, then plug it into a wall outlet.

3) If the Video Adaptor (small white box the size of a computer modem) is included, plug it in and connect it to the "Identifier." (Page 4)

4) Follow the video adaptor programming instructions, then Down‑load. (Page 5)

5) For non-video systems, follow the "Identifier" programming instructions. (Page 11)

6) Perform the Initial Testing Sequence on the "Identifier." (Page 17)

7) Call the factory immediately, if any initial test sequence fails.

8) Leave both the "Identifier" and Video Adaptor plugged into power (wall-outlet) at all times, to avoid wearing down the internal lithium batteries.

(After completing the above steps, leave both units plugged in.)

9) Don't forget to read the Helpful Hints section.

TECHNICAL ASSISTANCE

FOR TECHNICAL ASSISTANCE, YOU SHOULD CONTACT THE FACTORY AUTHORIZED DEALERSHIP YOU PURCHASED THE "IDENTIFIER PLUS" FROM.

IF YOUR DEALER IS UNABLE TO ANSWER YOUR QUESTIONS, YOU MAY CALL THE IDENTIFIER SERVICE CENTER AT (800) 648-3207, DURING STANDARD BUSINESS HOURS. PLEASE HAVE YOUR SERIAL # (ACCESS CODE) READY, SO THAT WE MAY ACCESS YOUR RECORDS.

YOUR SERIAL # IS ___________.

INTRODUCTION TO THE MANUAL................................................................................ 1.

TABLE OF CONTENTS...................................................................................................... 2.

VIDEO ADAPTOR USER MANUAL............................................................................... 3.

VIDEO INSTALLATION.................................................................................................... 4.

VIDEO PROGRAMMING................................................................................................... 5.

VIDEO DOWN-LOAD MENU............................................................................................ 7.

VIDEO OPERATION.......................................................................................................... 8.

IDENTIFIER USER MANUAL......................................................................................... 9.

HOW TO ORDER YOUR DID TRUNKS............................................................................ 9.

IDENTIFIER INSTALLATION.......................................................................................... 10.

IDENTIFIER TELEPHONE REQUIREMENTS.................................................................. 10.

IDENTIFIER PROGRAMMING......................................................................................... 11.

IDENTIFIER OPERATION................................................................................................ 14.

IDENTIFIER SETTING AND CONTROLS........................................................................ 15.

IDENTIFIER PATCHING AND CALL‑FORWARDING.................................................... 16.

APPENDIX A ‑ INITIAL TESTING................................................................................... 17.

APPENDIX B ‑ TROUBLE SHOOTING............................................................................ 18.

HELPFUL HINTS............................................................................................................ 20.

WHY YOU NEED A GOOD UPS...................................................................................... 21.

HELPFUL HINTS (CONTINUED)..................................................................................... 22.

FCC STATEMENT............................................................................................................. 23.

WARRANTY STATEMENT.............................................................................................. 25.

APPENDIX C ‑ “PC” RS-232 SERIAL PORT PROTOCOL............................................... 26.

VIDEO ADAPTOR USER MANUAL

INTRODUCTION

Congratulations on your purchase of the "IDENTIFIER PLUS" Video Adaptor. The Video Adaptor holds 800 client records standard, displays 200 character answer phrases and allows you to create up to four Secretarial Stations. Additionally, full "Call Counts,” are maintained for each of your accounts. A parallel "Printer Port" is also supplied, for direct connection to any inexpensive Printer. At any time you may request a summary of all "Call Counts" to be printed. The printer will automatically make a record of each call as it comes in, including account number, DID number, time of call in, as well as time of call disconnect. Also you may request a "Hard Copy" printout of all your client data as a backup on paper. A full RS‑232 serial port is also supported by the adaptor, for direct connection to any "PC" compatible computer. This will allow "Paperless" software to be used with the "Identifier,” that is now available (call for details). A Keyboard is supplied with each adaptor for quick entry of answer phrases as well as controlling printer functions. A time‑of‑day clock is provided at all times on the video screen. An internal back‑up battery will retain all clock and answer phrase information for up to 5 years, should external power fail. The adaptor is approximately the size of a computer modem.

(9" x 6" x 2")

VIDEO ADAPTOR REQUIREMENTS

A special video monitor is required to operate with the adaptor box. This monitor is called a computer terminal. Any computer terminal that will emulate the Wyse Corporation Model 55 terminal should work. The actual Wyse Corporation terminal is guaranteed to work, and will normally be supplied with all system sales. The Wyse part number for this terminal is printed on the rear page of this manual. Should you decide to use a different terminal, please make sure it is compatible with the Wyse terminal. Up to 4 of these computer terminals may be connected to the "Video Adaptor" to create up to 4 secretarial stations. A special cable will be needed to connect the computer terminal to the video adaptor, please call (800) 648-3207 to order this cable when not ordering your computer terminals from your authorized "Identifier Plus" dealership.

VIDEO INSTALLATION

1. Please examine your "VIDEO ADAPTOR" for signs of obvious damage do to shipping activities. If damage is present, contact your authorized dealership immediately. Do not attempt to connect or operate the equipment.

2. Position your computer video monitor(s) and plug them into a surge protected wall outlet.

3. Connect each computer monitor to the "Video Adaptor" using the special cable provided. One end of the special cable will have a male DB-25 connector (plug this end of the cable into the monitor connector labeled "MODEM"). The other end of the special cable will have a modular phone plug on it (plug this end of the cable into the video adaptor where it is labeled WYSE 1, WYSE 2, WYSE 3 or WYSE 4). The WYSE 1 connection is the "Master Terminal Position" and should be reserved for the Answering Service's Owner or Office Manager’s terminal position. This is the only terminal position that will allow for new accounts to be entered or deleted.

4. Plug the wall mount "Power Supply" (specially marked in its own box) into a wall plug that is surge protected. Then connect the wire leading out of the "Power Supply" to the video adaptor where it is labeled POWER 12V.

5. Connect the computer monitor keyboard to the computer monitor. If you have purchased a 4 port system, only 1 keyboard is needed. This keyboard must be connected to the computer monitor in the WYSE 1 position (Master Terminal Position). If you have purchased either the 8, 12 or 16 port system, then a keyboard will be needed for each computer monitor you plan to use.

6. Now connect the "Identifier" module to the Video Adaptor box using the special cable supplied. One end of the special cable has a male DB-25 connector (connect this end of the cable to the "Identifier" where it is labeled "Computer Serial Port RS-232 DB-25"). The other end of the special cable will have a modular phone plug on it (plug this end of the cable into the video adaptor where it is labeled ID 1, ID 2, ID 3 or ID 4). Use ID 1 if you have a 4 port system, ID 2, ID 3, ID 4, if you have the 8, 12 or 16 port systems.

7. Turn on the power switch on each computer video monitor. After a few seconds adjust the brightness & contrast controls to get a clear picture. Next, press the round silver "Reset Button" on the video adaptor box once. Check to see if the light on top of the video adaptor box is green or red. If the light is red, press the reset button once more. If the light is green, then the video adaptor is ready for programming. Until programming is complete, NO calls will be taken or shown on the computer monitor screen (See Page 5).

8. An optional parallel printer may now be plugged into the parallel printer port of the video adaptor. Additionally, the video adaptor supports two full RS‑232 serial ports for direct connection to any "PC" compatible computer. Please call for the special cables required.

VIDEO PROGRAMMING

1. Using the keyboard of computer monitor #1 (plugged into WYSE 1 of the video adaptor), press the numeric (0) key. Your four digit serial number (access code) will be displayed on the top line of your display. This is your programming access code.

2. The programming mode is entered by holding down the (Shift) key, then pressing the 3 key (use the 3 key that also has the # symbol on it). Additionally, your 4 digit access code described in section 1 must be entered now. The access code will be displayed as you enter each digit. If you make a mistake, immediately press the "ESC" key and try again. After you see your correct access code displayed on the screen, strike the "ENTER" or "RETURN" Key. The programming mode is now set & ready.

3. The programming mode will allow you to enter new accounts. Each depression of the "ENTER" or "RETURN" Key will advance the account number until 800 is reached.

4. When the desired account number is reached, the DID number may be directly entered from the keyboard. Example: the DID number is 2400. Press 2, then 4, then 0, then 0. Mistakes are corrected by re‑entering the DID number immediately before pressing the "ENTER" Key. If you are using a 3 digit, instead of a 4 digit DID number, then you MUST enter a 0 in the forth position. Example: the DID number is 680. Press 6, then 8, then 0, then a final 0 to fill the forth position. The next entry would be 6,8,1,0 then 6,8,2,0 then 6,8,3,0 then 6,8,4,0 and so on.

5. Additional DID numbers may be entered by pressing the "Enter or Return Key" to advance the next account number. Holding down the "Enter or Return Key" will automatically advance the accounts rapidly without having to press the "Enter or Return Key" over & over again.

6. The answer phrase is programmed by pressing the (F1) Key after the appropriate account number is reached. The (F1) Key is located in the top left hand corner of your keyboard.

7. The display cursor will indicate the current answer phrase letter or number being programmed. The cursor will automatically advance to the next line when the current line is full. The first 40 characters (5 of these are the DID number and a space) of each answer phrase may be down‑loaded into the main "Identifier" (to be displayed on the liquid crystal screen). Each answer phrase consists of 3 lines, 40 characters on the top line and 80 characters each on the second and third lines for a total of 200 characters. Mistakes are corrected by backing up the cursor using the "back space" key. The cursor may additionally be moved forward without erasing any characters by using the "right arrow" key. The other "Arrow" Keys also work as expected.

8. Striking the "Enter or Return Key" at any time during answer phrase programming will immediately advance to the next account number for further programming of higher accounts.

9. Pressing the "ESC" Key (Escape Key) at "any time" during programming will return the system back to the call taking mode, with all programming being saved. Therefore, if a call comes in while you are programming, pressing the "ESC" Key will allow you to take the call as normal.

VIDEO PROGRAMMING CONT.

10. Pressing the (F2) Key will clear the "Call Counter" for the account number currently being displayed on the screen.

11. Pressing the (F3) Key will back up the account number one account position.

12. Pressing the (F4) Key will make a back-up copy of all your (800) client account records. The back-up copy will be stored into your second back-up memory card. Please follow the instructions below exactly! If you have a question, please call the factory first at (800) 648-3207.

A). First, press the round silver reset button on the video adaptor once. Make sure the light on top of the video adaptor turns from green to RED.

B). Insert your back-up memory card (right side up) into slot number 2 (the lower slot) on the video adaptor. Make sure the card is pressed firmly into place.

C). Press the round silver reset button again. Make sure the light on top of the video adaptor turns from red to GREEN.

D). Enter the programming mode again using steps 1 & 2 of page 5.

E). Press the (F4) Key now. The back-up will begin.

F). When "Back-Up Complete" is displayed, press the round silver reset button again. Make sure the light on top of the video adaptor turns from green to RED.

G). Press the memory card "Release Button" located immediately to the right of the memory cards. Your back-up card will be ejected and you should put it in a safe place.

H). Press the round silver reset button again to return to normal operation.

13. Pressing the (F5) Key will delete the current account being displayed. Entering a DID number of (0000) will cause the current account to ring "BUSY" (useful if the account is late in paying their bill). Putting the DID number back in again will return the account back to normal. Also, it does not matter if your DID numbers are entered in order, or if you skip accounts between them.

14. Pressing the (F6) Key will print out a hard copy of all your customer information, onto paper, as an additional back-up. Make sure your parallel printer is plugged in and is set for "ON LINE.”

15. Always remember to "Down-Load" your account information into the main "Identifier,” from the (F5) instruction, found in the next page of this manual. Until now, all the programming that you have done, is to the "Video Adaptor.” A copy of this information will be put (down-loaded) into the main Identifier, with the (F5) Key. The DID lines will ring BUSY until this is done.

IF KEYBOARD QUITS WORKING:

1) Press Reset Button On Video Adaptor So Light On Top Turns To RED.

2) Turn Wyse Monitor Off For 5 Seconds, Then Back On Again.

3) Press Reset Button On Video Adaptor So Light On Top Turns Back To GREEN.

VIDEO DOWN-LOAD MENU

The "Down-Load Menu" will allow you to download answer phrases, print out all the monthly call counts, clear the call counts, set the clock / calendar and clear (re-format) all memory.

1. To enter the "Down-Load Menu,” simply repeat the steps used to enter the normal programming menu (page 5), EXCEPT enter your access code backwards. Example: Pressing the (0) key shows your access code to be 8085. You would hold down the Shift key, press the (3) key (that also has the # symbol on it), then the 5, 8, 0, 8 keys and then the "Enter" key, to enter the down-load menu.

F1 ‑ PRINT BILLING INFORMATION

2. The first menu selection (F1) ‑ Print Billing Information, will cause the printer to print each account number accompanied by the DID number and current call count (only active accounts will be printed to save paper). Make sure the printer is plugged in & is set for "On Line.”

F2 ‑ SET CLOCK / CALENDAR

3. This second menu selection will allow you to enter the correct month, day, time and a (AM, PM) setting. Mistakes are corrected by re‑entering the proper information for each entry immediately before pressing the "ENTER" Key. The "ENTER" Key must be pressed after each "correct" entry in order to advance to the next question. Remember to always enter a (0) before a month or time that only has one digit in it. Example: April is month number 4, therefore, you would enter (04) when asked for the current month.

F3 ‑ CANCEL & CLEAR ALL MEMORY

4. This selection should only be used to clear or delete all of your accounts. Please Call First!

F4 & F5 ‑ DOWNLOAD ANSWER PHRASES

5. This selection will transmit the video adaptor programming down into the main "Identifier.” This download must take place before proper operation can begin and must be done EACH TIME a new account or accounts are entered. This process will take approximately 60 seconds to complete. To be sure the main "Identifier" properly received the information, check the small L.C.D. screen for the message "Transmit Complete.” This message means that the download was successful. Press (F5) if you purchased your "Identifier Plus" after February 1996. Press (F4) if you own the old 200 account "Identifier" (not the adaptor).

F6 - CLEAR ALL CALL COUNTS

6. This selection will clear ALL of the call counters at once. Please make a back-up copy first.

VIDEO OPERATION

1. Operation will begin when all the proper cables and power plugs have been connected. Additionally, the adaptor will not be able to take any calls until the proper programming has been entered. To test, call a DID number that has been programmed into both the video adaptor and the "Identifier" (the "Identifier" is automatically programmed through the down-load (F4) or (F5) instruction). It is important to note that if the "Identifier" has NOT been programmed (Down‑loaded from the (F4) or (F5) instruction) the video adaptor will not respond to any calls.

2. When a call comes into the "Identifier" and is recognized as a valid DID number, the "Identifier" re‑transmits the information to the adaptor for video display. If a call comes in on line 1 (DID #1) of the "Identifier,” the answer phrase will appear on line 1 (the top line) of your display. A call on line 2 (DID #2) will come in on line 2 (the second line down) of your display, and so on, for each of the other lines. A maximum of 4 calls may be taken and displayed at any one time on the 4 Port System. Up-grading the 4 Port System to either an 8 or 16 port is simple.

3. On the 8 and 16 Port Systems, the video display is controlled by the operator keyboard. When a call comes in, a short answer phrase (Identified by Line # and DID #) is displayed in the lower part of the video display. In order to view the full answer phrase (of all 200 characters) at the top of the video display, the operator merely presses the corresponding (FX) Key (the (FX) Keys are located across the top-most keys of your keyboard). Example: A call comes in on DID Line 9, the operator will press the (F9) Key to view the call. If another call comes in, simply press the corresponding (FX) Key to view it. You may switch between calls as many times as you like. At the end of each call, the screen will automatically clear for that call.

4. Your video adaptor is supplied with 2 memory cards (the memory cards are the same size and shape of credit cards). The main card is labeled the "Master Card.” The second card is labeled the "Back-Up Card.” The "Master Card" remains in the upper slot on the video adaptor at all times. The "Back-Up Card" is inserted into the lower slot ONLY when making a Back-Up copy of your clients’ information from the instructions on Page 6 (Section 12). REMEMBER: Each time you enter new clients into the system, make a Back-Up copy. If your "Master Card" suffers a mal-function (MEMORY CARD ERROR), your video display will ask you to insert your "Back-Up Card.” See instructions below to replace the "Master Card" with the "Back-Up Card.”

A). Press the round silver reset button (on the video adaptor) once. Make sure the light on top of the video adaptor turns from Green to RED.

B). Press the memory card "Release Button" located directly to the left of the memory cards. The "Master Card" will be automatically ejected (return bad card to the factory). Insert your "Back-Up Card" into the upper slot now. Make sure it is pressed firmly into place.

C). Press the reset button again for normal operation (light will turn from Red to Green).

THE IDENTIFIER USER MANUAL

INTRODUCTION

Congratulations on your purchase of the "Identifier Plus.” The "Identifier Plus" is completely solid state, making for long and trouble free operation. Please follow the installation and operating instructions carefully and do not hesitate to contact a technician if you have any questions or problems. The technical assistance number is (800) 648‑3207.

PRE‑INSTALLATION

Since this is a direct inward dialing (DID) identification system, you should have ordered the appropriate number of DID trunks from the telephone company that will correspond with the number of trunks that were ordered with your "Identifier,” either 4, 8, 12 or 16. These trunks should be installed on individual RJ11X jacks and should be in rotary or hunt. This means that if the first trunk is busy, the next incoming call will hunt to the next available trunk in sequence. The telephone company will usually ask you for the make of the device and the FCC registration number and the ringer equivalence number. This information can be found on the back of the equipment, or for your reference, they are:

FCC Registration # ‑ HEW29Y‑17557‑CD‑T

Ringer Equivalence # ‑ 0.0B

HOW TO ORDER YOUR DID TRUNKS

Due to the different types of equipment that are located in the central office of the Telephone company, we have programmed the "Identifier" to be compatible with all of them. When ordering your DID trunks and numbers you will be asked for the following information:

1. Three or four digit out pulse. (Meaning the number of digits that are sent down the DID trunk.)

Recommended ‑ 4

2. Dial Pulse or Touch Tone. (This is the way the digits are sent.)

Recommended ‑ Touch Tone, not Multi-Frequency or Dial Pulse (TT (DTMF), not MF or DP)

3. Wink or Immediate Start ‑ (This is the way the digits are brought up on the equipment. Wink start reverses the battery where Immediate doesn't.)

Recommended ‑ Wink Start

In order for the telephone company to install your DID trunks, the "Identifier" must be present to complete the installation. In technical terms, the "Identifier" provides the telephone company with a ‑48 volt power supply which completes the loop between their equipment and yours. This must happen for the equipment to work properly. Most important to watch out for, is that if Tip and Ring are reversed on the DID trunks, all lines will ring "BUSY.”

IDENTIFIER INSTALLATION

1. Please examine your "Identifier Module" (from now on the "Identifier Module" will just be called the Identifier) for signs of obvious damage due to shipping activities. If damage is present, contact the manufacturer immediately. DO NOT attempt to connect or operate the unit.

2. See Appendix A, for the initial testing exercise. This test can be completed even if your DID lines are not installed yet (this test only takes a few minutes and should not be skipped).

3. The "Identifier" has four incoming ports (RJ‑11's) labeled (DID TRUNKS ONLY), these ports are to be connected "only" to the special lines from the telephone company designated as DID Lines (Tip & Ring in). The DID ports are labeled 1 through 4. Run a patch cable from each RJ-11X wall jack (where the DID's come in) over the back of the Identifier unit (labeled "DID lines only" (RJ-11's)).

The same holds true for the four ports (RJ-11's) labeled Key‑Equipment. The Key-Equipment ports are labeled 1 through 4. Each Key-Equipment port provides standard TIP & RING out (exactly like any normal phone line). Each Key-Equipment port should be connected directly to the C.O. input ports on the KSU (just like any other normal phone line). Run a patch cable from the rear of the Identifier unit (labeled Key-Equipment) over to the KSU (labeled C.O. inputs).

Each DID port has a one‑to‑one correspondence to each Key Equipment port. For instance, if a call comes in on DID #1, the corresponding Key-Equipment port #1 will feed the call into the KSU on C.O. port #1, then line #1 will begin to ring on all the Key-Phones. For example, the Identifier could easily be connected to:

A). Four single line telephone sets (four separate home telephones). Not Recommended

B). A single, four line telephone ( KSU-Less Telephone ). Not Recommended

C). A business telephone system (Key-System with KSU). Recommended

D). A PBX (Public Business Exchange). Not Recommended

E). Cord Boards in some cases.

4. The "Identifier" has four additional RJ11 jacks labeled "Patching Jacks.” These connections are used for both patching calls as well as call forwarding your DID lines to a different location. Each patching jack has a one‑to‑one correspondence to each DID jack. Therefore, to use call forwarding, a standard phone line must be plugged into each "Patching Jack" for the corresponding DID line to call out on. These patching lines should additionally be punched down (connected) to your Key‑Equipment. This will provide a way for you to dial out during a standard patch. A, Y‑connector or T‑bar (which you can purchase from Radio Shack, part # 279-357) will allow you to connect the out‑going patching line to both the "Identifier" and your Key‑Equipment.

5. The "Identifier" has an additional connector labeled "DB-25, RS-232 Computer Port.” This port is normally connected directly to the "Video Adaptor" (with the special cable provided). However, if you do not have a "Video Adaptor,” you may connect this port to a "PC" computer.

IDENTIFIER PROGRAMMING

1. Pressing the (0) key on the small key-pad located on the front of the main "Identifier Module" will read out a four digit serial number. This is your programming access code.

2. The programming mode is entered with the depression of the (#) key, followed by entering your four digit access code. (Never enter your access code backwards on the small key-pad).

BUSY OUT ALL DID TRUNKS ?

3. The first menu selection will busy out all DID trunks. This will prevent calls from disturbing you during programming. If this is NOT selected, any incoming call will cancel the programming mode (with all programming being saved) and allow you to take the call as normal.

CHANGE OR ENTER NEW ACCOUNT INFORMATION

4. The second menu selection allows for new accounts to be entered. Each additional depression of the (*) key will advance the account number until 800 is reached.

5. When the desired account number is reached (the number on the top of the display), the DID number may be directly entered from the keypad. Example: the DID number is 680. Press 6, then 8, then 0. The fourth digit must remain a 0 if only a 3 digit DID number is being entered. Mistakes are corrected by re‑entering the DID number immediately before pressing the (*) key.

6. Additional DID numbers may be entered by pressing the (*) key to advance the account #.

7. The answer phrase is programmed by pressing the (#) key after the appropriate account number has been reached.

8. The display cursor will indicate the current answer phrase letter or number being programmed.

9. The (7) key will advance the letter forward. Example: A, B, C, D etc. If the (7) key were to be held down indefinitely, you would see the complete alphabet in the upper then lower case. It would then show you the numerals and an array of symbols that could be used for abbreviations ending up where you started with a capital A. It will provide a circular sequence.

10. The (8) key will advance the letter backward. Example: C, B, then A.

11. The (9) key programs in the desired character and then moves the cursor to the right allowing for the next character to be programmed.

12. Pressing the (*) key anytime during the answer phrase programming will immediately advance the account number up one position for further programming of higher account numbers.

13. Pressing the (#) key anytime (even during answer phrase programming) will advance the system to the next menu selection, with all programming being saved.

IDENTIFIER PROGRAMMING (CONT.)

CANCEL ALL BUSY OUT'S ON ALL DID TRUNKS ?

14. The third or next menu selection is used to cancel all busy out's that were previously activated. See sections 3 and 21. IMPORTANT: When in doubt, press the (*) key , to insure no busy lines !

THE NEXT 5 MENU SELECTIONS APPLY ONLY TO CALL FORWARDING.

Call Forwarding is an option that may or may not have been ordered for your unit.

IMPORTANT: Always press the "reset button" before programming call forwarding on!

ENTER OR CHECK CALL FORWARDING NUMBER ?

15. Press (*) to enter or check the call forwarding number. This should be done each time before activating call forwarding. Up to 11 digits may be entered, including 1 + Area Code + Number. All calls will be forwarded to this number, when activated.

ACTIVATE CALL FORWARDING ?

16. Call forwarding will begin with the next call, when selected. Don't forget to cancel any busy out's, before returning the Identifier to normal operation. The L.C.D. screen will show the DID number and print CALL FORWARDED TO * ‑ *** ‑ *** ‑ **** , with each forwarded call. Note: Your Key‑Set or Telephone will not ring during forwarding.

CANCEL CALL FORWARDING ?

17. Next call will not be forwarded, your Key‑Set or Telephone will begin to ring and operate as normal during incoming calls.

ENTER AND START BUSY DELAY TIME ?

18. This selection will create busy signals on all your DID trunks for a specified amount of time. When this menu is selected, you will be asked to enter the number of minutes you wish the DID lines to ring "BUSY.” You may choose anything between 1 and 99 minutes. The (*) key must be pressed immediately after entering the "busy time" time to activate the busy timers. The screen will then show (BUSY DELAY TIME = XX:XX) and begin to count down. When the count reaches 00:00, all busy’s will be removed except for the special one's activated in section 21. This menu selection was created for use mainly with call forwarding. First you would set the call forwarding number, then activate call forwarding. Next, enter a BUSY DELAY TIME, which would give you time to reach the distant call forwarding location. If timed right, calls would start coming in about the same time as your arrival. This feature could additionally be used for other purposes. Returning the Identifier to NORMAL OPERATION (Section 20, page 13) while the Forwarding Mode or Busy Delay is selected, will not De‑Activate either selection.

IDENTIFIER PROGRAMMING (CONT.)

CANCEL BUSY DELAY AND ALL BUSY OUT'S ?

19. This selection will stop the busy delay timers and remove all busy signals from all the DID trunks, regardless of all the previous commands that created busy signals.

RETURN TO NORMAL OPERATION ?

20. This selection will exit the programming mode, with all the decisions made during the programming mode, still in full effect. Always return to normal operation after programming.

BUSY LINE # 1 ?

BUSY LINE # 2 ?

IDENTIFIER PLUS

Manual

Americom Telemessaging

800.648.3207